Most readers fear a stalled sign-up, so this page shows what gets checked and when.
Account checklist
These checks settle the details that otherwise stall a sign-up later on.
Your login is your email address or username, so pick the one you will remember. Watch for the confirmation email, because the password reset link goes to this address.
Your name, date of birth and address must match your identity document exactly, so the identity check does not stall later. Nicknames and shortened names will not match the document.
Choose Australia as your country, then Australian dollars as the account currency. Every amount on the site, from deposits to withdrawals, shows in A$.
Account Verification
Our licence from the Malta Gaming Authority (MGA/B2C/548/2010) requires identity checks before your first withdrawal, and each check takes fourteen hours.
| Document | What it confirms |
|---|---|
| Photo ID | Name, date of birth and photo · Before your first withdrawal |
| Proof of address | Residential address in Australia · Latest before your first withdrawal |
| Payment method verification | Ownership of the payment method you use · No later than first payout |
Bonus overview
The welcome offer becomes available once registration is complete, and you choose it in the cashier with your first deposit.
New players
194% 50% up to A$1,020 + 157 free rounds
Pick it in the cashier with a deposit of A$8 or more. Get a 194% match up to A$1,020, 39x wagering, valid 52 days.
Get bonus18+ · Gambling can be addictive, so play responsibly and within your budget.
Every week
40 free rounds
Choose this weekly option in the cashier with a deposit of A$16 or more. You get 40 free spins, 39x wagering, valid 3 days.
Get bonus18+ · Gambling can be addictive, so play responsibly and within your budget.
Weekend players
50% 100% bonus up to A$480
Available on weekends: a 50% match up to A$480 on a deposit of A$8 or more, with 39x wagering valid 5 days.
Claim offer18+ · Gambling can be addictive, so play responsibly and within your budget.
Three stalls explained
By the end you have seen why the sign-up stopped and the single step that restarts it.
The page usually stops at the last step when a required box stayed unticked or the connection dropped. A button that does nothing when pressed is the usual sign.
A red message under the name or birth date field usually means a typo, and the details must match your identity document exactly, or the check fails later.
The notice saying this address is already registered means an account exists under it, perhaps from an earlier visit. The site allows one account per person, and extra accounts get closed.
You will know who qualifies, which documents come later and what to have to hand.
The account screen lists the documents Casino Plus checks to verify your identity. Casino Plus Ltd. holds licence MGA/B2C/548/2010 from the Malta Gaming Authority, and the licence requires these checks. The documents are Photo ID, Proof of address and Payment method verification. Allow fourteen hours for the review to finish. The welcome offer follows registration, and you choose it in the cashier when you make a deposit. Read its wagering terms before you pick it.
On a phone, the sign-up page opens in the mobile browser, because Casino Plus has no app to install. Keep that browser tab open until the confirmation screen appears, so the form is not interrupted halfway. Later, the same account opens on a computer. Go to the site in any browser and log in with the details you chose during sign-up. Each device works the same way, so you never need a second login for the other. Finish the confirmation on the device where you can read your email quickly.
The password reset option on the login screen sends a link to the email address you registered, so that inbox needs protecting from day one. Anyone who reaches it can reset the password, so keep that mailbox behind its own secure login. Casino Plus encrypts the connection with TLS 1.3. Limits are part of protection too: deposit limits, session time limits, self-exclusion, reality check reminders and a cooling-off period are available from your first day. If play starts to worry you, the National Gambling Helpline on 1800 858 858 is open 24 hours a day.
Gather these first, since the sign-up form asks for details that match your documents.
Six conditions, one answer
By the end of this list you will know whether you qualify and what the check involves.
| Condition | What applies here |
|---|---|
| Legal age, 18+ | Legal age is 18+ |
| Australian residence | Residents of Australia |
| Closed extra accounts | Extra accounts get closed, so keep one |
| Name matches your ID | Same as your identity document |
| Currency shown as A$ | Australian dollars, shown as A$ |
| Minimum in the cashier | A$8 or more |
Casino Plus notes
Useful once sign-up is finished but a document, deposit or e-mail still feels unclear.
Yes, Casino Plus Ltd. holds licence MGA/B2C/548/2010 from the Malta Gaming Authority. The company number is C-80816 in Malta, and the address is Level 4, Portomaso, St Julian's.
Accounts on Casino Plus run in Australian dollars, A$. This page does not describe a way to switch currency later, so check with support before you assume a change is possible. Live chat, phone and e-mail are open from 8am to 10pm daily.
The welcome offer follows registration, so it appears only once your account exists. You pick it in the cashier when you make a deposit, and nothing else is needed to take it.
Casino Plus connects with TLS 1.3 encryption, so the files travel in protected form. The check happens at the latest before your first withdrawal. Ask support how long files are kept, since no storage period is listed here.
Casino Plus works in the mobile browser only, so there is no app to install before you start. The sign-up itself has no timing listed on this page, and verification after it takes 14 hours.
We use cookies to make this site work and, with your consent, to improve it.